Privacy Policy

Who we are

Our website address is: http://www.ravenhawkendeavors.com.  We are committed to safeguarding the privacy of our website visitors and service users.

The following Privacy Policy governs the online information collection practices of Raven Hawk Endeavors (“we” or “us”). Specifically, it outlines the types of information that we gather about you while you are using the www.ravenhawkendeavors.com website (the “Site”), and the ways in which we use this information. This Privacy Policy does not apply to any information you may provide to us or that we may collect offline and/or through other means (for example, at a live event, via telephone, or through the mail).

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. We may need to change our Privacy Policy from time to time, in which case we’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified.

What personal data we collect and why we collect it

Comments

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

This information is collected to identify you. Information may also be used in any of the following ways: to establish communication when we may need to contact you outside of the website, to enhance participation in contests, surveys, or other feature, to provide better service when evaluating grievances, to ensure users are following the Terms of Service, and too maintain security on Raven Hawk Endeavors, including blocking access to users which have been deemed threatening to the community and/or website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use third-party analytics services (ie: Google Analytics) to evaluate your use of the Websites, compile activity reports, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Websites and mobile and Internet usage. These third parties use cookies and other technologies to help analyze and provide us the data. By accessing and using www.ravenhawkendeavors.com, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.

(For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the www.ravenhawkendeavors.com.)

Source: Easy Digital Downloads

We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders.
Handling this data also allows us to:
– Send you important account/order/service information.
– Respond to your queries, refund requests, or complaints.
– Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
– Set up and administer your account, provide technical and/or customer support, and to verify your identity.

Additionally we may also collect the following information:
– Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
– Product pages visited and content viewed while your session is active.
– Your comments and product reviews if you choose to leave them on our website.
– Account email/password to allow you to access your account, if you have one.
– If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.

Who we share your data with

We will only share your personal information with third parties as outlined in this Website Privacy Policy (in its current or future form) and as otherwise permitted by law.

We share and give access to personal information to our employees and agents in the course of operating our businesses. For example, if you sent us an e-mail asking a question, we would provide your e-mail address to one of our employees or agents, along with your question, in order for that person to reply to your e-mail.

We may share personal information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. For example, we may hire a vendor to help us send and manage e-mail.

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. 

If you click a link that goes to a third-party site, any information you enter on that site is not collected on this site and that site may send your data elsewhere. 

Any information you enter through our contact form stays within this company. 

Additional information

How we protect your data

Your information is stored at the list server that delivers Raven Hawk Endeavors newsletters. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive Raven Hawk Endeavors newsletters.

All of the newsletters or emails that are sent to you by Raven Hawk Newsletters include an unsubscribe link in them. You can remove yourself at any time from our newsletters or mailing list by clicking on the unsubscribe link that can be found in every newsletter sent to you.

What data breach procedures we have in place

All financial transactions are processed through PayPal. Raven Hawk Endeavors does not have access to, nor are we responsible for the storage of your financial data (bank information or credit/debit card information). 

CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the information below.

Raven Hawk Endeavors
Holly Tunning Canfield
46 Upper Dr
Buckhannon, WV 26201
rvnhawk@ravenhawkendeavors.com

Effective Date: June 12, 2018